We collect information you provide directly and certain information generated in connection with our services:
Personal and Contact Information
Name, phone number, email address, service location/address, and billing details.
Vehicle Information
Make, model, year, color, condition notes, service history, and any related details needed to perform detailing, restoration, paint correction, or inspections.
Service and Transaction Information
Appointment details, services requested or performed, invoices, and payment information (processed securely through third-party payment processors; we do not store full credit card numbers).
Photos and Media
Before-and-after photos or videos of your vehicle for documentation, quality control, or (with your consent) marketing purposes.
Communications
Messages, texts, emails, or calls related to bookings, service updates, quotes, or customer support.
Automatically Collected Information
(If you interact with our website, social media, or booking platforms): Device/browser data, IP address, usage data, and cookies or similar technologies (where applicable).
We do not knowingly collect sensitive personal information beyond what is necessary for providing our services.
How We Use Your Information
We use the information we collect to:
- Provide, schedule, and perform our auto detailing, mobile care, inspection, and related services.
- Process payments and manage billing.
- Communicate with you about appointments, service status, quotes, and customer support.
- Maintain service records and improve our offerings.
- Send service reminders or promotional offers (you may opt out of marketing communications at any time).
- Protect against fraud, resolve disputes, and comply with legal obligations.
- With your consent, use vehicle photos for portfolio, social media, or marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. Please use caution when sharing information.